Carpet-fitter Nathan Ward says he felt nauseated as he watched human faeces float in his back garden in Goldenhill, Stoke-on-Trent, with Severn Trent Water unable to fix the problem immediately
Human faeces, nappies and tampons have flooded the gardens of angry residents who say sewage pumped in ‘like a volcano’.
Neighbours have told how the waste arrived during Monday’s heavy downpours.
The homes in Goldenhill, Stoke-on-Trent, were hit as the sewage came spewing out of drains.
Severn Trent Water were unable to fix the problem immediately, leaving locals with ‘horrendous’ smells.
Resident Nathan Ward says it made him feel sick and living in fear that more heavy rain could provoke a repeat.
He told StokeonTrentLive : “It has been an absolute nightmare.
“Every time it rains it has been pumping out of the drains like a volcano of raw sewage.
“It has been horrendous – it’s still all in my yard. Before we pumped it, it was above my door level. I was trying to stop it getting into the house.
“I have lived here for five years, and nothing like this has ever happened before.
“We’ve all felt sick and one guy’s girlfriend is ill now. I haven’t been able to sleep because I keep checking if it’s raining.”
The 40-year-old added: “Me and my next-door neighbour have got it the worst. There are human faeces floating around.
“I have a little kid who is eight and it smells horrendous. I have to keep lighting candles to try to mask the smell. There are nappies and tampons too.”
Carpet-fitter Nathan has been provided with a water pump by his landlord.
He has had to throw away two sets of clothes and has taken time off work to keep pumping the waste out of his garden.
Severn Trent says it attended the property on Monday.
A Severn Trent spokesman said: “We understand how distressing any type of flooding can be, which is why we sent out our engineers on the same day it was reported to us.
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“Our early investigations confirmed that the flooding was caused by the recent heavy downpour in such a short amount of time, which overwhelmed a nearby waste pipe.
“We also found a number of blockages along the same stretch of pipe. We have gone back out to clean out the pipe which has proved to be more complicated than we previously thought.
“We’d like to apologise to the customer and reassure him that we’re working as fast as we can to return everything back to normal.
“Blockages like this can be easily prevented if people simply bin their wipes, sanitary products and other unflushables, instead of flushing them down the loo.”